Social Media

What next with X

What next with X?

X, formerly known as Twitter, is a channel we’ve been keeping an eye on internally. We’ve updated our recommendations to clients regarding its latest developments.

How to use The Charity Commission’s social media policy guidance

Charities and Social Media: How to use The Charity Commission’s Social Media Policy Guidance

The Charity Commission for England and Wales has published updated social media guidance to help charities understand how their legal duties are relevant to their use of social media. The guidance was evolved using comments from the charity sector, with feedback gathered during a consultation process with nearly 400 responses from charities. As the Charity Commission outlines, social media can …

Read more ➜

Free Social Media Listening Tools

Free Social Media Listening Tools

Creating a suite of social media listening tools to pick up on conversations about your organisation can be done for free. Here’s how.

How to deal with trolls

How to deal with trolls

Trolls interact with your or your organisation’s social media accounts simply to be a nuisance. Here’s how to deal with trolling.

SocialMediaVideo TheUltimateGuide

Social Media Video: The Ultimate Guide

Download our latest guide on social media video – covering everything from Facebook Live to Snapchat, Twitter to Instagram Stories – and find out how to get the most out of social media video.

Best time to tweet for clicks retweets and engagement

Best time to tweet for clicks, retweets and engagement

Knowing the best time to tweet when you schedule your tweets is important to get the clicks, retweets and engagement that you’re looking for. But a lot of research out there around the best time to tweet is outdated. Still tweeting at 11am in the morning and at around lunch time, to try and hit people when they’re checking Twitter on their …

Read more ➜