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Empower’s Hannah Brennan honoured in Great Agencies Client Services Index Top 30, Agency Hackers

Jaz

Co-Founder

02 October, 2024 • 5 mins

Empower’s Hannah Brennan honoured in Great Agencies Client Services Index Top 30

The prestigious recognition celebrates the top agency client servicing leaders making a remarkable difference in how their agencies work with clients.

Empower’s very own Senior Account Director, Hannah Brennan, has been honoured as one of Great Agencies Client Services Index Top 30.

This prestigious recognition celebrates the top agency client servicing leaders making a remarkable difference in how their agencies work with clients.

Hannah’s inclusion in this list highlights the importance of client servicing leaders in driving agency success.

Hannah Brennan

“Great client servicing is the heartbeat of a successful agency. Building strong relationships with clients and truly understanding their challenges and needs, whilst supporting teams to do their most impactful work, is crucial to ensuring positive, long-term partnerships. I’m really proud to get to work with amazing clients that are genuinely making the world a better place, and a really talented, passionate team at Empower, which makes my role so rewarding.”

Hannah Brennan

Senior Account Director, Empower

Hannah has shown her client servicing superpowers in the following ways:

Relationships building: While some agencies struggle with account retention, Hannah has successfully secured long-term contracts and increased budgets across her client portfolio at Empower. She shows a special ability to cultivate high-level relationships, even in challenging times.

Key skills: Hannah recognizes that exceptional client service is a cornerstone of Empower Agency’s success. She’s perfected the delicate balance of empowering (pun intended) her team, ensuring quality deliverables, and keeping clients engaged and satisfied – a feat that’s as crucial as it is challenging in today’s market.

Strategic thinking: Hannah’s impact extends beyond day-to-day client servicing at Empower. She’s actively involved in resource allocation, strategic planning, and high-level decision-making processes, demonstrating her value as both a tactical executor and a strategic thinker.

Ben Matthews - Co-Founder of Empower Agency

“Hannah isn’t just meeting the standard for client service leadership, but she’s setting a new benchmark for Empower and wider agencies in an increasingly challenging, complex and competitive agency landscape. Although there are general trends of client budgets reducing and demands increasing, Hannah’s client portfolio has expanded over the past 18 months – a clear sign of happy clients that value Hannah’s expertise.”

Ben Matthews

Co-Founder, Empower

Congratulations Hannah!

Learn more about Empower’s award winning culture and team, including our Operations and HR Manager, Catherine Raboteur’s recent win in the Operations Index Top 50.

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