Frequently Asked Questions

How long does a digital strategy project take?

A typical digital strategy project takes 8-12 weeks from kickoff to final delivery, though this can vary depending on the scope and complexity of your organisation’s needs.

Here’s what the timeline generally looks like:

• Weeks 1-3: Discovery and audit phase – We conduct stakeholder interviews, analyse your current digital presence, and review audience data
• Weeks 4-7: Strategy development – We develop your strategic recommendations, audience insights, and roadmap
• Weeks 8-10: Workshops and refinement – We run enablement sessions with your team and refine the strategy based on feedback
• Weeks 11-12: Final delivery and planning – We deliver the complete strategy and create an implementation plan

For organisations with more complex structures, multiple regions, or extensive stakeholder groups, we can extend the timeline to ensure we capture everything needed. We’ll agree on a realistic timeline during our initial consultation that works for your team’s availability and priorities.

What’s the investment for a digital strategy?

Digital strategy projects typically range from £15,000 to £45,000, depending on the scope, complexity, and level of support required.

Factors that influence investment include:

• Organisation size and complexity – Larger organisations with multiple departments or regional teams require more extensive stakeholder engagement
• Scope of channels – Whether we’re covering all digital channels or focusing on specific areas like social media or paid advertising
• Level of audience research – Depth of audience analysis and segmentation required
• Implementation support – Whether you need hands-on help putting the strategy into action or just the strategic framework
• Workshop and training needs – Number of team enablement sessions and ongoing support

We’re committed to working transparently with nonprofit budgets and will discuss your specific needs and constraints during our initial consultation. We can often work within your available budget by adjusting the scope to focus on your highest-priority areas.

For a detailed proposal tailored to your organisation, get in touch with our team.

Do you work with organisations outside the UK?

Yes, we work with purpose-led organisations around the world. We’re an international digital agency with experience supporting causes across Europe, North America, Africa, and Asia.

Our global experience includes:

• International NGOs coordinating campaigns across multiple regions
• Climate and sustainability organisations with global reach
• Tech for good companies operating internationally
• Policy and advocacy groups influencing international decision-makers

We’re experienced at working across time zones and have developed processes that make remote collaboration seamless. Whether you’re based in London, New York, Nairobi, or anywhere else, we work as an embedded part of your team through video calls, collaborative tools, and regular communication.

Many of our clients are UK-based organisations with international programmes, or international organisations looking for specialist support in the nonprofit and social impact space. Geography isn’t a barrier to creating impactful digital strategies together.

What happens after the strategy is delivered?

We don’t just deliver a strategy document and disappear. We see strategy as the beginning of your digital transformation, not the end.

Here’s what happens next:

Immediate next steps:

• You receive a comprehensive strategy document, presentation deck, and implementation roadmap
• We conduct a final walkthrough session to ensure your team fully understands the recommendations
• You get a prioritised action plan with quick wins and longer-term initiatives

Implementation support options:

• Hands-on implementation – We can become your digital team, executing the strategy alongside you
• Project management support – We help you manage the implementation, coordinating with your internal teams or other agencies
• Ongoing advisory – Monthly or quarterly check-ins to review progress, optimise performance, and adjust the strategy as needed
• Training and enablement – Additional workshops to build your team’s skills in specific areas
• Performance reviews – Regular measurement against the strategy’s KPIs to demonstrate impact

Many clients choose to retain us for implementation support, whether that’s managing social media, running paid campaigns, or providing ongoing strategic guidance. Others use the strategy to guide their internal team’s work, with periodic check-ins from us to ensure they stay on track.

We’ll discuss the right level of ongoing support during the strategy development process so there are no surprises.

How do you ensure team buy-in?

Team buy-in is critical for successful strategy implementation, which is why we build it into our process from the start rather than treating it as an afterthought.

Our approach to building buy-in includes:

Collaborative development:

• We conduct stakeholder interviews across your organisation to understand different perspectives and priorities
• Your team is involved throughout the strategy development, not just presented with a final document
• We incorporate feedback and insights from people at all levels of your organisation

Enablement workshops:

• We run interactive workshops that help teams understand the ‘why’ behind the strategy, not just the ‘what’
• Sessions are tailored to different departments and skill levels
• We create space for questions, concerns, and discussions

Clear communication:

• We translate strategy into language that resonates with different audiences in your organisation
• Visual roadmaps and clear prioritisation help everyone understand next steps
• We provide templates and tools that make implementation feel achievable

Internal champions:

• We help identify and empower internal champions who can advocate for the strategy
• We support you in developing internal communications to build excitement and understanding

Realistic planning:

• We work within your resource constraints, so recommendations feel doable rather than overwhelming
• Quick wins are built into the roadmap to demonstrate value early and build momentum

We’ve worked with charities and nonprofits for over 10 years, so we understand the unique challenge of getting buy-in across passionate teams with competing priorities. Our embedded, collaborative approach means we become trusted partners rather than external consultants telling you what to do.